In some organizations, ethics is
managed by a corporate committee staffed by seniorlevel managers from a variety
of functional areas. This committee is set up to provide ethical oversight and
policy guidance for CEO and management decisions. It also represents an
affirmation that top management really cares about ethics.
At Lockheed Martin, the Ethics
and Business Conduct Steering Committee meets once every quarter and has done
so since 1995. The committee provides the organization with strategic direction
and oversight on matters of ethics and business conduct. Each business area and
business unit has also established a steering committee to oversee its ethics
and business conduct operations. Members of the corporate committee include the
general counsel executives of large operating entities, and vice presidents
from functional areas such as human resources, finance, audit, and
communications. The two-way communication between the ethics office and these
senior executives is essential. It gives the ethics office information about
what concerns senior-level management, and it gives the firm’s leadership information
about the types of issues that are coming into the ethics office from employees.
The group’s role is viewed as strategic. The steering committees at all levels
of the corporation review the ethics awareness training and business conduct compliance
training programs, metrics on investigations and requests for guidance, trends,
employee survey results, and matters referred by the business areas and
business units.er individuals, takes responsibility for managing ethics.
The first thing to do when
designing a communication program is to analyze the needs of your audience.
Consider what employees already know, what they need to know, what biases and
abilities they have, what the desired and required behaviors look like, when
they should be asking questions, and where they can go to report their concerns
and to ask for help.
When designing ethics
communication for a typical employee population, organizations need to consider
three kinds of people.
Be careful to note that these
aren’t just soldiers who follow orders, right or wrong. They know that good
soldiers are expected to question an order they believe to be illegal or
morally wrong, and they would do so. Loose Cannons In Group II are the ‘‘loose
cannons’’—these people may have good ethical compasses, but they don’t know
their corporation’s policies. They may not even be familiar with general
ethical standards in business. Loose cannons may be inexperienced; or they may
have transferred from, unrelated industry with another very different norms; or
they may never have read a policy manual. Whatever the reason, loose cannons
may be well meaning, but they’re naive. Without guidance, loose cannons may not
even consider ethics in the business environment.
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